Returns & Refunds

We offer a 7 day return window on unused products. If something arrives wrong or damaged, we will sort it.

Eligibility

Returns are accepted within 7 days of delivery. The item must be unused, in original condition, and in original packaging. Installed, peeled, or customer-damaged products are not eligible. Custom and bulk orders are non-returnable.

Defective or incorrect items

Contact us within 48 hours of delivery. Send clear photos on WhatsApp or email. We will arrange a free replacement or a full refund.

How to start a return

Message us with your name, number, and what you ordered. Do not ship anything back until we confirm. If the item is defective, include a photo or a short video.

Refunds

After we receive and inspect the return, refunds go to your Easypaisa, JazzCash, or bank account within 3 to 5 business days.

Shipping costs

If the return is our error or a defect, we cover return shipping. If it is a change of mind or a size you ordered in error, return shipping is on you.

Exchanges

We can exchange for another product of equal or lesser value within 7 days, subject to stock. Confirm availability with us first.